The Cloud One New York-Downtown | WTC Views, Kid-Friendly

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The Cloud One New York-Downtown, Part Of The Motel One Group Amenities photo

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Key details

About the Hotel

133 Greenwich St, New York, NY 10006

Steps from the 9/11 Memorial

Great

8.8

/10

3.2

3.8

Loved by The Cloud One New York-Downtown, Part Of The Motel One Group guests

Really good location

Modern hotel

Immaculate cleanliness

Professional staff

Excellent breakfasts

Comfortable beds

"We had a room on the 19th floor with views of Ground Zero, 9/11 Museum, Oculus, the OWTC and the Hudson River."

Jacek from Poland

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"The restaurant was beautiful with a great balcony."

Erin from United States

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"We scored a corner room with floor to ceiling windows which was a real bonus."

Melissa from United States

Google

Rooms & Amenities

The Cloud One New York-Downtown offers air-conditioned rooms with flat-screen TVs, satellite channels, and soundproof walls. Each room includes a private bathroom with a shower, free toiletries, and a hairdryer. Select units feature city or river views. Rooms are equipped with a coffee machine, mini fridge, and a seating area. Bed linen and towels are provided.

Dining Options

The hotel serves a buffet breakfast in its deli, open from 6:00 AM to 9:00 PM. The bar offers drinks including locally roasted coffee, cocktails like the Manhattan, and organic wines. Bar snacks include crisps, nuts, and tapas made with local ingredients.

Leisure & Nearby

The hotel is 500 meters from One World Trade Center and the 9/11 Memorial. Nearby attractions include Wall Street (0.5 km), Trinity Church (0.5 km), and the Brooklyn Bridge (1.5 km). The Roosevelt Island Tramway, offering city views, is a short ride away.

Location & Transport

Located in Lower Manhattan's Financial District, the hotel is 14 km from LaGuardia Airport and 17 km from Newark Liberty International Airport. The WTC station and Staten Island Ferry provide easy access to other boroughs. Times Square is a 20-minute train ride away.

Services & Features

The hotel provides a 24-hour front desk, luggage storage, and free Wi-Fi. Bike parking is available nearby, and car parking can be arranged at ICON or SP Plus Parking. Staff can assist with sightseeing tips and transportation.

Must-do experiences

Savor authentic bagels at Ess-a-Bagel, a local favorite.
Discover street art in Bushwick on a guided graffiti tour.
Visit The Tenement Museum for a glimpse into immigrant lives.
Indulge in fresh produce at the Union Square Greenmarket on Saturdays.
Experience a Broadway show with last-minute tickets from TKTS.

Location: Perfect

9.4/10Review score

See hotel location on map

Guest Emotional Experience

Underrated GemsA hidden find

“Surprising find in Fidi. Great little gem in nice area.”

Kathleen from United States

Quiet Nights for Busy DaysPeaceful escape

“My favorite thing of all was how quiet the room was. We didn't hear anything!”

Tahira from United States

Explorers, Not TouristsReflective location

“Due to the location by the World Trade Centre memorial this is a pretty quiet and slower paced part of Manhattan which we really liked.”

vic79uk from United Kingdom

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Standard Room Two Double Beds
2 persons
16 sq. feet
2 Double beds
Air conditioning
Heating
room details
Standard King Room
2 persons
16 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Standard Room Two Double Beds City View
2 persons
22 sq. feet
2 Double beds
Air conditioning
Heating
room details

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Check Dates & Room Rates

See what's available for your travel dates

September 2026 - September 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.7/10Review score

General

No smoking on site
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Services

Pet amenities available
Housekeeping
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Live entertainment
Leisure/ TV room

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Carpeted floor

The Cloud One New York-Downtown, Part Of The Motel One Group Location

133 Greenwich St, New York, NY 10006

Explore New York

Local Highlights

World Trade Center Memorial Foundation

5 minutes' walk

A tribute to 9/11 victims featuring twin reflecting pools and a museum dedicated to their memory.

One World Observatory

5 minutes' walk

An observation deck offering stunning city views from the tallest building in the Western Hemisphere.

Charging Bull

5 minutes' walk

A symbol of Wall Street and financial optimism, this iconic bronze bull attracts many visitors for photos.

9/11 Memorial

5 minutes' walk

A poignant memorial with carefully curated names of victims set around twin reflecting pools.

Zuccotti Park Yoga

3 minutes' walk

Morning yoga sessions in a serene park atmosphere; perfect for relaxation after exploring the city.

Biking the Hudson River Greenway

15 minutes' ride

Bike rental available nearby to enjoy scenic rides along the river; a thrilling outdoor activity.

Seaport District Stroll

19 minutes' walk

A lively area with shops, eateries, and great waterfront views; excellent for recreational walks.

Eataly Downtown

2 minutes' walk

Italian food market featuring fresh pasta, gelato, and multiple dining options with authentic flavors.

Bill's Bar & Burger

3 minutes' walk

Casual eatery known for gourmet burgers and a fun atmosphere; kid-friendly with diverse menu options.

One World Observatory Restaurant

2 minutes' walk

Elegant dining with breathtaking views of NYC; a must-try for a sophisticated culinary experience.

ruchi

2 minutes' walk

Authentic Indian cuisine with vegetarian-friendly options; casual vibe suitable for all tastes.

The Battery Park City Parks Conservancy

13 minutes' walk

Host to various events year-round; offers scenic walks and family-friendly activities in the park.

Brooklyn Bridge Park

19 minutes' walk

Stunning waterfront park featuring sports facilities, picnic areas, and beautiful views of the skyline.

Getting around

City Centre
New York 10 min · 2700 ft
Airports
LaGuardia (LGA) 28 min · 11.6 mi
Newark Liberty International (EWR) 33 min · 13.6 mi
Train
World Trade Center Train Station 4 min · 1000 ft
Brooklyn Bridge – City Hall 9 min · 2300 ft
Underground
WTC Cortlandt 3 min · 700 ft
Bus
Bus stop 2 min · 400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

A full breakfast is served at the price of USD 24.5 per person.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

189

Former name

the cloud one new york-downtown, by the motel one group

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests consistently praise the Cloud One's prime location in the Financial District, with convenient access to the World Trade Center area, major subway lines, and attractions like the 9/11 Memorial. Many appreciate the modern and clean rooms, some of which offer pleasant views, and find the beds exceptionally comfortable. While most find the rooms well-equipped, some guests have noted the absence of certain amenities such as ice or in-room phones.

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Review score

Based on 3694 verified reviews

8.6 /10

Great

91 %

Recommend

Location

9.4/10

Comfort

9.2/10

Value for money

8.4/10

Facilities

8.7/10

Pros

Clean room

Comfortable bed

Good location

Helpful staff

Cons

Poor shower

Liam from Ireland

Single

Standard King Room

3 nights in November 2025

Reviewed: January 24, 2026

9/10

clean room spacious room subway lines

The location was very convenient. I found many restaurants and supermarkets nearby. Different subway lines were also close. The staff were very friendly. The room was super clean and spacious. THE bed was comfortable.

Some short cuts in room. It was impossible to get ice and not even one cup and glass in the whole place.

0 Helpful

Theodore from United States

Single

Standard King Room

4 nights in November 2025

Reviewed: January 11, 2026

8.8/10

Excellent location, comfy room

subway access comfortable room large bathroom openable windows

The subway was very close offering easy access. The room provided was quite comfortable. I found the bathroom large and practical. I liked the windows. They opened slightly.

The hotel lobby felt fairly DARK. Maybe a lighting upgrade is due

Location

9/10

The hotel location is excellent, close to multiple subway stations. Many shops and restaurants surround the hotel. The 9/11 memorial and museum are nearby providing significant landmarks close by.

Service

8/10

The staff was always professional. They were also courteous. The front desk provided helpful service upon arrival. I found the bar staff pleasant, contributing positively to the overall experience.

Rooms

9/10

The room was spacious. It had modern decor. I found the bed comfortable. There was a large television.

Facilities

9/10

The hotel features a bar on the sixth floor. It provides a balcony. Guests can also enjoy a view of the Freedom Tower. There is a coffee machine in the room.

0 Helpful

Naomi from United Kingdom

Single

Standard King Room

4 nights in November 2025

Reviewed: December 01, 2025

7/10

decent experience

friendly staff breakfast buffet ideal location dated tech lacking water old room

i really enjoyed the friendly staff, especially marcos from the breakfast team. the breakfast buffet was extensive and of a high quality. the location near the subway stations and ground zero is ideal.

i didn't like that the room lacked essentials for its star rating, for example water. the tech in the room was also dated. the room and amenities were not the most modern, but also the room needs a bit of updating.

0 Helpful

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Questions of the users

About The Cloud One New York-Downtown, Part Of The Motel One Group

When can guests expect the refurbishment of the lobby and lounge area to be completed?

12 November 2024

The hotel is currently undergoing renovations aimed at enhancing the lobby, lounge, and breakfast areas for future guest enjoyment. The expected completion is currently set for November 2024.

Is there a requirement for a deposit when making a reservation at this hotel?

05 March 2024

There are no deposit fees or extra charges required. Guests will only need to pay for the room and applicable taxes during their stay.

Can potential guests get assurance of the hotel's legitimacy, especially considering the unique name?

20 April 2024

The hotel proudly operates as Hotel New York Downtown Manhattan since January 2023, offering a legitimate and exceptional service to visitors.

What subway stations are conveniently located near the hotel, and how far are they?

15 February 2024

There are several subway options within walking distance, including the 1, 4, 5, R, and W lines, along with nearby express buses.

Is it possible to store luggage after check-out for later pickup?

25 May 2024

Luggage storage is available on the same day of check-out, allowing guests to explore the city without carrying their bags.

Can guests check in before the standard time of 3 PM?

30 June 2024

Early check-in is subject to availability upon arrival. However, guests can utilize luggage storage at no extra charge while waiting.

What is the fee structure for pet accommodations?

07 July 2024

There is a fee of $5.00 plus taxes for each pet, per day during the stay.

Is there a rooftop bar or outdoor patio available for guests?

23 August 2024

The hotel features a bar and lounge on the 6th floor that offers a delightful view of the 9/11 Memorial.

What transportation options are recommended for traveling from JFK airport to the hotel late at night?

18 September 2024

The most convenient options would be to take a taxi or an Uber, especially after 11 PM when mass transit becomes less reliable. Utilizing the Airtrain to Sutphin Blvd followed by the E train to the World Trade Center is also a viable alternative.

Are there any additional charges for incidentals or damage deposits when staying at the hotel?

14 October 2024

Currently, guests are not required to pay for damage deposits or incidentals during their stay.